Jaipur, November 19, 2025.
Jaipur’s small and medium businesses
(SMBs) are entering their most confident decade yet. New LinkedIn research finds that
9 in 10 SMBs (96%) in Jaipur are already investing in or planning AI adoption,
indicating how technology has moved from experiment to infrastructure. At the
same time, 93% of decision-makers expect growth in the next 12 months -
signalling a sector that’s not just hopeful but rebuilding around smarter
systems, skilled talent, and trusted digital platforms.
Evolution is survival, not optional for
Jaipur’s SMBs
Behind their confidence lies urgency.
AI is no longer a buzzword, but the new baseline for growth. The research shows
that 59% of the city’s SMBs now see AI and automation as essential for staying
competitive, 51% view digital transformation as critical for long-term
survival, and 46% rely on operational efficiency to protect margins.
KumareshPattabiraman, Country
Manager, LinkedIn India said, “Jaipur’s SMBs are proving
that innovation isn’t confined to metros. What we see here is a decisive shift
from experimenting with digital tools to embedding AI at the core of how
businesses hire, operate, and thrive. Entrepreneurs in Jaipur are pairing
technology with a strong skills-first mindset, building organisations that can
scale confidently in the AI economy. At LinkedIn, our mission is to fuel this
momentum by giving every business access to the right network, the right
clients, and the right talent, all in one place, to turn their ambition into
real, measurable growth.”
AI becomes the new operating system for
growth
AI is now at the centre of how Jaipur’s
SMBs hire, market, and grow. Nearly all surveyed businesses report using or
plan on using AI to automate workflows (92%), enhance analytics and business
intelligence (96%), and streamline hiring, marketing, and sales (over 90%).
Hiring is shifting
decisively towards capability over credentials. SMBs now value digital
literacy and AI fluency (70%), problem-solving (52%), and data analysis (45%)
over traditional credentials. To find this talent, 69% already use AI hiring
tools, citing stronger planning and more engaged candidates.
Marketing and sales
are evolving just as quickly. 81% of SMBs now use AI marketing tools, with 95%
investing up to half their budgets in them. In sales, 76% rely on AI for
sharper customer insights and pricing optimisation, enabling them to operate
with the maturity of far larger enterprises.
Rahul Karthikeyan,
Chief Marketing Officer, Scalersaid,“Scaler’s
recent campaigns have seen strong performance through precise audience
targeting and data-driven optimisation. Sponsored Content, especially vertical
formats, delivered a 20% higher lead-to-payment conversion than static formats
on other channels. In August alone, LinkedIn generated about 70–80 new payments
with a return on spend (RoS) of 2.2. We plan to further scale this high-impact
channel while maintaining cost-per-sale efficiency.”
Trust is the new competitive advantage
Even as they adopt AI at speed, SMBs
are discerning about where they place their trust. A striking 96% say platform
credibility outweighs cost or convenience. Their top considerations are data
security (87%), seamless integration (80%), and clear ROI (71%). Together,
these shifts signal the rise of a smarter, more resilient SMB ecosystem - one
that is not just adapting to the AI era but actively shaping it.